2019 Q4 Scorecards Released - Appeal Period is Open

A significant element in the calculation of your upcoming 2020 JHN incentive payment is your performance rate as reported on the 2019 4th Quarter scorecard.  As of today, January 31st, provider scorecards are available to view on the JHN website by clicking here. If you have any concerns about the accuracy of these results, you must submit a letter of appeal within two weeks of the scorecard’s distribution date, otherwise results will be considered final and will be used for incentive calculations. Please submit appeals for scorecard review to Kristin Jervis, Program Performance Coordinator, KJervis1@hfhs.org or by fax to 517-205-7740. The final day to submit an appeal will be 5:00 pm on Friday, February 14, 2019. Final scores used for incentive calculation are not eligible for appeal after this timeline.

JHN will hold a voluntary practice manager meeting on Tuesday, March 3rd at 8:30 am in the Anderson Auditorium A & B to review the 2019 JHN program results and 2020 objectives.  We look forward to our continued collaborative effort in achieving the quadruple aim – improved health outcomes, reduced costs, better patient experience, and improved provider satisfaction.


Once again, please review your 2019 4th Quarter scorecard and submit any appeals to Kristin Jervis by 02/14/2020. Feel free to contact your assigned JHN provider representative if you have any questions.