President/CEO, Jackson Health Network
Jackson Health Network is a model clinically integrated network with over 1,000 providers caring for 140,000 lives in our community. The first physicians and hospital leaders came together in 2010 with an ambitious vision for the future of healthcare. That vision remains constant to this day, we believe in continuous pursuit of the Quadruple Aim – reduced cost, improved population health, more satisfied patients, and more fulfilled providers. The result is a highly engaged provider community, meaningfully invested in our region, measurably changing health outcomes.
Each year we publish the Annual Value report to maintain transparency of operations, highlight ongoing accomplishments, and orient toward the future. I am privileged to lead a team of exceptionally talented individuals across the network and division of population health. The population health framework in Jackson involves the strategic integration of Community Health, Population Health Management, Business Health, and the Jackson Health Network. These domains are designed to address the primary drivers of health outcomes – social, behavioral, environmental, and clinical. Ultimately, we as the provider community are financially accountable for these outcomes through our value-based contracts where we take on risk.
Many accomplishments from 2023 are worth reflecting on. We entered our second year of participation in the Mosaic ACO, receiving a tailwind of shared shavings based on our first year of performance. We successfully negotiated multiple new payor contracts, increasing the total to 24 payor/product agreements. We achieved the all-time highest score on our clinical integration program since evolving to a model that aligns with objectives of the Quadruple Aim. This performance translated into another strong year of program earnings and incentive distribution.
In addition to our performance, this report highlights essential partnerships with our community. We recognize that most needs driving health outcomes are social and behavioral, and supporting upstream interventions is the most effective way to achieve our vision for a healthier community. The Health Improvement Organization and Jackson Collaborative Network represent the foundation of our community engagement. The Jackson Care Hub is a clinical extension of this collaborative, a best-in-class closed-loop referral system integrated with our electronic health record, that navigates individuals to solutions they need for food, housing, transportation, and various other gaps. With our providers as partners, this community has completed over 500,000 screens for social needs in Jackson since the inception of the hub.
In closing, Jackson is a special community, with hard-working people and dedicated physicians. I could not be prouder of the work we do in service of the people of Jackson. If we remain committed to our vision and to each other, we will continue to change our world for the better.